Relyco Sales dba RecycleFirst is a full service office products supplier as well as a nationwide provider of business products recycling, reclamation and universal waste disposal services. All products and services are GSA Advantage and Department of Defense E-MALL approved.

OFF 16 Sub category 4B products: Product characteristics, quality & customer satisfaction:

• Made In the USA premium grade remanufactured toner cartridges
• Highly competitive pricing with exceptional payment terms
• 100% pre-tested at the factory with a 1 year product, compatibility and printer replacement warranty
• Up to 75% new parts used in the remanufacturing process
• Product packaging contains up 40% post consumer waste and is recyclable
• 99% acceptance rate
• Overall customer satisfaction score of over 90% as measured by the Open Ratings division of Dunn and Bradstreet
• Toll free technical support

Order management and distribution:

• Orders accepted on line utilizing a State of Massachusetts dedicated website
• Orders accepted via fax, toll free customer service line, mail or email
• Order line fill rate of 97% with a 95% next day delivery performance
• Dedicated sales representatives for both order management and customer service

Revenue generating recycling services:

• Free point of generation recycling services for all laser and ink jet cartridges. No matter what type or source of the original cartridge
• Free cell phone recycling programs for employee run fundraising programs or environmental hazard elimination projects

Other services: Environmental

• Green Product office conversion consulting at no charge
• Point of collection universal waste disposal, including lamps, batteries etc.

Other services: Product related

• Custom CD or electronic Green Products catalogs provided at no cost
• Over 8,000 EPA approved Green Products available
• OEM toner products available for next day delivery, bulk pricing available
• Access to 35,000 item business products e-commerce site at best pricing available and free delivery
• Full line printed catalog with approximately 30,000 items

References:

• Over 100 State of Massachusetts municipality and government recycling accounts
• Over 3000 Federal Government purchasing and recycling accounts
• Over 3000 commercial recycling accounts
• GSA Advantage and Department of Defense E-mall certified contractor